New director aspires to make ASU an even better place for international students

April 23, 2015

Daylight streams in through the windows, illuminating a corner office in the Student Services Building on Arizona State University’s Tempe campus as students shuffle by outside on their way to class.

Holly Singh sits at a table, reminiscing on his experiences as a newly arrived 21-year-old undergraduate international student at Valparaiso University in Indiana. portrait of ASU director Holly Singh Download Full Image

“It was different,” he says. “People talk about ‘culture shock,’ and sometimes talking is one thing and really going through it is another thing.”

He recalls several instances when the English he learned growing up in his native India – where people typically speak British English – didn’t translate well to American English, resulting in an awkward situation.

“Sometimes awkward situations are the ones you learn a lot from,” he said with a grin.

Singh was recently named director of the International Students and Scholars Center at ASU where 8,851 international students represent more than 130 countries around the globe.

An affable man with a long, salt-and-pepper beard, Singh has a passion for working with international students that is evident as he expounds on the obstacles many of them face when studying in the United States, which can vary depending on place of origin as well as individual upbringing.

“There are two types of international students,” Singh said: those who are very familiar with the English language and are comfortable “putting themselves out there” with American students, and those who aren’t.

Lately, Singh says, there have been more of the latter. As places like China and the Middle East have become more affluent, students from those regions have been coming to U.S. universities in greater numbers.

The majority of ASU’s international students – 3,282 – came from China in 2014. International students from Saudi Arabia, Qatar and Kuwait increased by 29, 37 and 75 percent, respectively, from 2013 to 2014.

Singh explains that although more people in those types of countries can now afford to send their children to America for an education, those countries also tend to be less likely to embrace Western culture, resulting in a greater number of international students who lack certain “soft skills,” such as knowing how to apply for an internship or network with professionals. Having been an international student himself, Singh has an inherent understanding of their situation and is working to make that transition easier for them.

One of Singh’s main goals at ASU is to implement more robust professional development programs that will equip international students with the skills needed to be successful not just academically, but in their future careers.

Kent Hopkins, vice provost of enrollment services, said Singh is the perfect person for the job.

“Holly will be a meaningful addition to the ASU community. His compassion for international students and vision for the International Students and Scholars Center will help international students thrive at ASU,” Hopkins said.

Recently, ASU established an international tuition rate to ensure the university’s ability to continue supporting the unique needs of international students.

The rate is designed to keep tuition as affordable as possible while continuing to extend such services as immigration advising, academic enrichment and professional development through the ISSC, as well as enhanced career advising, internships and employment services.

Another initiative Singh is overseeing involves bringing international students to ASU a week before classes begin so that they are better prepared once the semester begins.

“I’ve already seen successful results [from similar initiatives] at Valparaiso University where the students were doing much better academically. So I have, on a smaller scale, seen that happen, and I want to experiment with that here at ASU,” Singh said.

After earning both his bachelor’s and master’s degrees from Valparaiso, in 1997 Singh began working his way up from office assistant to director of the university’s international student office, a position he held since 2008.

Now, he’s coming to ASU because he wants a bigger challenge.

“There is a certain comfort level that comes with staying and working in the place where you matured, but for me to see if the things I did there would truly work in a bigger setting, that’s what I’m here to try. To experiment with scaling those things that were already successful on a smaller scale,” he said.

Students like what they know of Singh’s plan.

“That would be awesome,” said Neeraj Bahl, a software engineer graduate student from India. Though he immediately felt welcome and comfortable at ASU, he acknowledges that adjusting to the different academic system was difficult at times.

“I expect [these new initiatives] to be helpful with getting students adjusted to education in America, and also to help them connect better with professors. That is something I can hope for,” he said.

Emma Greguska

Reporter, ASU Now

(480) 965-9657

ASU, edX partnership: Transforming the landscape of higher education

April 23, 2015

With the announcement of the Global Freshman Academy, ASU becomes a charter member of edX, joining universities like Harvard, MIT, Stanford, Georgetown and others in a shared commitment to excellence in teaching, learning and access to education.

As part of this partnership, ASU will be providing world-class courses for the online education platform, including at least 12 courses for the Global Freshman Academy, which are courses that can be taken for credit, as well as traditional Massively Open Online Courses (MOOCs) that do not offer credit. Crow, Agarwal, Mariani ASU president Michael M. Crow, center, with Anant Agarwal, the CEO of edX, left, and moderator Tyra Mariani. Crow announced the Global Freshman Academy with Agarwal at a New America conference in Washington, D.C., April 23. Photo by: Logan Clark Download Full Image

This partnership creates potential to project the talents of ASU faculty to a global audience, and to further ASU’s mission of increasing access to a quality education.

The first of the MOOCs separate from the Global Freshman Academy will be Mass Communication, taught by Dan Gillmor of the Walter Cronkite School of Journalism and Mass Communication, internationally recognized author and leader in new media and citizen-based journalism.

In announcing the partnership April 23, university president Michael M. Crow said the effort was intended to create new opportunities for educational attainment.

"What we’re interested in is every tool and every technique that alters pathway success," Crow said at a New America conference in Washington, D.C. "How can the student transit from any family and any family income into a post-secondary learning experience."

ASU and edX are natural partners, according to Phil Regier, University Dean for Educational Initiatives and CEO of EdPlus at ASU.

“We have fundamentally similar objectives around helping students succeed and providing unprecedented access to college-level courses,” he said. “We are taking content from a public research university and giving it to the world.”

Regier says that by using edX as a platform, ASU will provide students additional options for online learning, providing high-quality content to students around the world regardless of their educational goals.

“Ultimately,” says Regier, “ASU will be enhancing the edX experience by incorporating technology that makes taking a MOOC a more collaborative experience.”

ASU is already a leader in online education, or digital immersion, including more than 90 graduate and undergraduate degree programs. Its undergraduate digital immersion programs are ranked eighth in the nation, and several graduate programs are individually ranked.

ASU brings this expertise to edX, sharing what works for students in primarily digital programs and helping students learn and ultimately succeed.

This success is highlighted in an 89 percent average retention rate in online programs at ASU, according to ASU Online.

The Global Freshman Academy is a unique addition to edX. ASU is the only school to offer an entire freshman year worth of credits in this format. The university grants those credits and a student may request a transcript for application to undergraduate programs. The credits will be available at a lower cost than regular online coursework.

The first course offered in the Global Freshman Academy will be Introduction to Astronomy, taught by Dr. Frank Timmes, an astrophysicist who focuses on nuclear astrophysics, supernovae and cosmic chemical evolution.

While crafting the list of courses to add to edX’s already impressive roster, Regier said the university wanted to focus on some of ASU’s specialties to complement the high percentage of science and technology courses edX already offers. Some of the course topics ASU intends to include are in business, health solutions, sustainability and public policy.

“Our professors are reaching audiences they couldn’t before,” said Regier. “Dan Gillmor can now reach students around the world with a mass communications course that is widely available and free.”

This is just one example of the opportunities ASU will have to expand access to education through the partnership with edX.

“We are planning on launching at least a dozen courses in our first year and to provide 30 courses in the next two years,” said Regier. “This is only the beginning.”