August 9, 2020

Checking in via app, phone or website required starting Aug. 24

Editor's note: A previous version of this story had the date of requirement as Aug. 17.

Advancing the well-being of the ASU community is a full team effort. As part of that, the university is developing a Community of Care, where we recognize that our actions impact the lives and health of others. 

As a part of ASU's proactive measures to reduce the spread of COVID-19 and promote well-being across the community, all students and employees will be asked to “check in” on their health on a daily basis. All students and employees, with the exception of ASU Online students, will be required to complete a daily health check via the app by answering a series of questions and recording a self-obtained temperature. Being mindful of our health during the pandemic will help promote a healthy working and learning environment.

Video by Media Relations and Strategic Communications

Some frequently asked questions are answered below; find more at healthcheck.asu.edu

Question: What exactly does a daily health check entail?

Answer: The daily health check involves taking one's temperature and answering questions about any COVID-19 symptoms before beginning your day.

Q: Do I have to? 

A: Yes, it is required. The daily health check is a critical strategy for keeping our community healthy and is a requirement for all students and employees, with the exception of ASU Online students. Students should fill it out every day and can note on the app if they are not coming to campus.

The health check update to the ASU mobile app is available now, and daily health checks will be required starting Aug. 24. Noncompliance may result in loss of access to ASU systems until the health check is completed, and willful noncompletion may result in disciplinary action.

Screenshot of the ASU health check app

The ASU Mobile App has been updated with the daily health check.

Q: How do I check in?

A: There are three easy options:

  • ASU Mobile App: Sun Devils will be able to complete the health check, leverage additional health resources and get reminders via the app. (If you have previously downloaded the app on your smartphone, make sure to update the app or reinstall it to get the health check update.)

  • healthcheck.asu.edu: ASU community members can also check in through our web portal.

  • ASU Experience Center: If you do not have access to the internet, call 844-448-0031 to complete your health check before you begin each day. Students and employees are asked to utilize the app or website first and only use the phone number if they have no other option.

Q: What if I don't have a thermometer?

A: A digital oral thermometer is included in the Community of Care kit, provided free of charge to every ASU employee and student. The kit also includes two face coverings, several packs of wipes and a bottle of hand sanitizer. Some people think the bag containing it all is pretty snazzy, too.

Students living in student housing will receive their kits upon move-in. Students living off campus can pick up their kits beginning Aug. 10 at Sun Devil Campus Stores located on each of ASU’s metropolitan Phoenix campuses; students must present their Sun Card to claim a kit.

Employee kits began to be distributed the week of July 27 via interoffice mail. One kit per person will be sent to their assigned mail code and addressed to the business operations managers (BOMs) in each area. BOMs and/or other administrative staff in each area can make them available for pickup or individual distribution as they deem appropriate. For mail codes that are still on hold, Mail Services will deliver when the mail code is reopened.

Q: What about when I'm on vacation?

A: You will not need to check in daily if you are on planned time off, but you will need to set your work schedule in advance through the app, website or phone system to reflect that you will not be on campus for a period of time. 

Within settings, you can set a custom schedule for days you will be working. 

Q: Will my health information be kept private?

A: Your answers to the health screening will be kept confidential — the university's primary concern is whether it is safe for you to come on campus and interact with others, and to provide support and resources should you become ill.

Q: What else is involved with the Community of Care?

A: In addition to the Community of Care video training required of all employees and students, members of the ASU community are encouraged to:

  • Share COVID-19 test results with ASU. If you test positive for COVID-19, you can share those results with ASU so we can follow up to provide support and send an alert to those you may have been in contact with.
  • Share your on-campus location for exposure management. This can help ASU determine if you have crossed paths while on campus with someone who ASU has been informed was diagnosed with COVID-19. This can be done through the ASU Mobile App.

Q: What about COVID-19 testing? Where can I get that done?

A: ASU offers a saliva-based COVID-19 test at no cost for students, employees and the public. Results are usually available within 24–48 hours. Please see the corresponding category below for how to schedule a test.

STUDENTS: Schedule a test through My Health Portal on the ASU Health Services website at https://eoss.asu.edu/health. Those who are experiencing symptoms and/or want to talk with a medical provider about their health may schedule a telemedicine appointment through the same portal or by calling 480-965-3349. Note: COVID-19 tests do not require a telehealth pre-appointment, but telehealth is available if students want to speak with a medical provider.

EMPLOYEES: Schedule a test at https://cfo.asu.edu/employee-testing. This is for employees only, not spouses or dependents.

MEMBERS OF THE PUBLIC: Schedule a test at the Arizona Department of Health Services’ testing site at azhealth.gov/testing; look for ASU Biodesign Institute entries on the list of dates and locations. The saliva tests are prohibited for individuals younger than 8.

Top photo by Jarod Opperman/ASU